Good Job - Customer Service Representative (CSR) Highmark Employee Review

3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO about 15 days a year to start 401k Roth Medial Dental Vision life insurance paid Holidays New year's day MLK Memorial day Independence day Labor Day Thanksgiving Day after Thanksgiving Christmas eve Christmas day

Cons

Company is outsourcing to other countries and AI

Explore other reviews about Highmark

5.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Flexible hours Engaging

Cons

Potential to not work from home

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, stable career, potential for growth

Cons

Pay is mid compared to market averages

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