Sad what Hilti has become - Field Engineer Hilti North America Employee Review

Pay is low by industry standards. Pay maxes out at most 5% a year and is nearly impossible to hit. Everyone on the field sales team, account managers, engineers, regional managers, are leaving left and right. The truth is the new management team only cares about Salesforce metrics which is hilarious because they are all fake. If 100 client interactions are required, guess what, 100 will be logged on the dot every month regardless. Same with leads and opportunities, just fake data to get your boss off your back. Hilti used to be an awesome company to work for but they over leveraged themselves on their CRM (Salesforce) and now everyone is forced to use it to the point where all the data is meaningless and you feel constantly micromanaged for the sake of keeping someone’s boss happy. I’d say the change happened in 2023 and now all the old experienced sales personnel are gone. No one is happy on the sales side which is the life of the company.