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Hilti North America

Engaged Employer

Hilti North America reviews

Great Starter Company - Store Account Manager Hilti North America Employee Review

3.0
Feb 9, 2026
Store account manager
Recommend
CEO approval
Business Outlook

Pros

• Strong brand reputation and high-quality products • Good training programs and clear onboarding • Supportive team culture with knowledgeable colleagues • Emphasis on safety, ethics, and customer relationships • Opportunities to learn sales, construction, and technical skills

Cons

Workload can be heavy, especially in customer-facing roles • Compensation does not always match responsibilities • Career progression depends directly on if your manager likes you • High expectations and performance pressure • Work-life balance can be challenging during peak periods

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Hilti North America Response
4mo
We’re glad to hear you had a positive experience with the brand reputation, training, onboarding, and the supportive team culture. It’s great to know the focus on safety, ethics, and customer relationships helped you build valuable skills. Your feedback on workload, compensation, and the challenges around career progression is important and we appreciate you taking the time to share your perspective. Thank you for sharing your thoughts and for the years you spent with us. We wish you all the best moving forward.

Explore other reviews about Hilti North America

5.0
Jul 5, 2026
Jobsite specialist
Recommend
CEO approval
Business Outlook

Pros

Co workers, freedom from office, training

Cons

starting pay, nothing else was bad

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Hilti North America Response
2w
Thank you for your five-star review! We're happy that you enjoyed the flexibility and found the benefit in our hands-on training.
4.0
Jul 13, 2026
Account manager
Recommend
CEO approval
Business Outlook

Pros

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Cons

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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