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Hilti North America

Engaged Employer

Great team environment but management can be stretched thin - Account Manager - Sales Hilti North America Employee Review

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment. Especially to start off my career in outside sales. Working with construction company’s is tough, there’s a lot of fires to put out. But overtime you grow great relationships with some of the people you’ve helped out. Internally - you will be put in situations that will force you to pivot and be able to think on your feet.

Cons

Sometimes your managers can be spread thin and when you need help to push things through - they are pre-occupied. Also - you spend a lot of time during monthly meeting going over administrative work & solution selling. But sometimes not a lot of time actual training with the material we are selling.

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Hilti North America Response
1mo
It’s great to hear how much you’ve valued the team environment and the relationships you’ve built in the field. That kind of experience is something many people appreciate early in their careers. Your feedback on access to support, the time spent on administrative work, and training is helpful and we understand how those areas can feel challenging at times. We also hear your concerns around how the parental leave changes were rolled out. We know that timing and communication matter, especially during such an important life moment. The updated policy was designed to expand support with additional paid time off for both birthing and non-birthing parents, and we recognize that how changes are introduced is just as important as the change itself. Thank you for sharing your perspective and for the work you do every day.

Explore other reviews about Hilti North America

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Co workers, freedom from office, training

Cons

starting pay, nothing else was bad

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Hilti North America Response
1w
Thank you for your five-star review! We're happy that you enjoyed the flexibility and found the benefit in our hands-on training.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Cons

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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