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      Hilti North America

      Engaged Employer

      Hilti North America reviews

      Strong benefits but concerns about territory and commissions - Account Manager Hilti North America Employee Review

      3.0
      Jun 24, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote office, company vehicle, gas card, expense card, company cell phone & laptop Ability to set your client appointments according to their needs Yearly PTO (3wks/year to start) Paid time off for Mental Health (2 wks), Floating Holidays (4days/year), Volunteer Days (2 days/year) Company Observed (Paid) Holidays (11/12 per year) Yearly Bonus opportunity

      Cons

      Over hiring (shrinking of protected territory) No commissions Bonus OTE set @ 105% with a historical year-over-year 3% increase in the last 2 years running Lack of market & industry knowledge as it relates/impacts sales cycles Unrealistic metrics tied to merit pay increases NO cost of living base salary increases

      avatar
      Hilti North America Response
      2w
      We’re glad to hear you value the flexibility and support that come with the role, from the remote work environment and company-provided tools to the variety of time-off benefits available. It's great to know those offerings have had a positive impact on your experience. Your feedback on territory changes, incentive structure, sales metrics, and compensation is appreciated. We understand how these areas can be especially important in a customer-facing role and why they have generated concerns. Thank you for sharing your perspective and for the contributions you make every day.

      Explore other reviews about Hilti North America

      5.0
      Jul 5, 2026
      Jobsite specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers, freedom from office, training

      Cons

      starting pay, nothing else was bad

      avatar
      Hilti North America Response
      1w
      Thank you for your five-star review! We're happy that you enjoyed the flexibility and found the benefit in our hands-on training.
      4.0
      Jul 13, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

      Cons

      Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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