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Hilti North America

Engaged Employer

Yikes - Account Manager Hilti North America Employee Review

1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers, product is solid, company laptop, work car

Cons

Micromanaging is through the roof. Not sure how awards are won, other than office people forced to do surveys for it. What used to make this company so great is long gone. Expect zero work life balance and any flexibility if you have or want a family. So sad, and so many tenured, talented people are leaving.

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Hilti North America Response
4d
We're glad to hear the relationships you built with coworkers and the quality of our products stood out during your time with us. Those connections and the pride people take in what they do are important parts of the experience. Your feedback on work life balance, flexibility, and the level of oversight is appreciated. We also want to clarify that our annual Great Place to Work survey is completely voluntary and anonymous, as is our internal opinion survey (GEOS). The results are based on the opinion of those that voluntarily chose to take it. Glassdoor does not require a survey and is a result solely based on anonymous reviews left voluntarily by our employees. This year, we've also introduced GEOS action planning discussions to help connect employee feedback with ongoing improvements and updates. Thank you for sharing your perspective and for the many years you spent with the organization.

Explore other reviews about Hilti North America

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Co workers, freedom from office, training

Cons

starting pay, nothing else was bad

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Hilti North America Response
1w
Thank you for your five-star review! We're happy that you enjoyed the flexibility and found the benefit in our hands-on training.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Cons

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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