Stable employment but ineffective tools hinder performance - Account Manager Hilti North America Employee Review

Co workers, freedom from office, training

starting pay, nothing else was bad

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.