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Hilti North America

Engaged Employer

good and bad - Sales Manager Hilti North America Employee Review

1.0
Jun 14, 2010
Recommend
CEO approval
Business Outlook

Pros

+ Good products + Interesting people work there + Customers have a great attitude about the company + Vacation policy is good, and people do not call you while on vacation + Pay is reasonable for the expectation of work + Actively work on culture

Cons

- European, germanic company: very centralized control, rigid, and Americans considered 2nd class citizens - Micromanagement from above: approval levels and red tape a hindurance to business - Not entrepreneurial - Put emphasis on perception versus fact driven reality - Best are not rewarded based on results - Management is hypocritical and creates barriers instead of removing them - DM level and above are out of touch with what really happens - Title inflation: everyone is a Director - Training looks good, but is superficial - Career advancement is hard to negotiate - Too much change to accomplish anything significant - Process oriented, but the processes are broken, slow, and don't get results - There is no real business plan - Variable compensation is a crap shoot as it changes frequently or seems to be based on subjective requirements

Explore other reviews about Hilti North America

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits and stability

Cons

A lot of proceses are involved due to the enormous structure of the company

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Cons

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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