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Hilti North America

Engaged Employer

Mixed Emotions - Anonymous employee Hilti North America Employee Review

2.0
Feb 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product portfolio. The people you work with on a daily basis. Work life balance (but you have to be your own advocate for this).

Cons

Where to begin. The word "cult" comes to mind. The biggest downside to Hilti is the dogma. Management walks around pretending they invented fire and come close to insulting customers who do not use their products. Every "new" product is treated as if Hilti came out with it (example: cordless multi-tool that has been industry standard for years but when Hilti launced theirs, acted like no one ever saw one before). A number of customers have expressed it is a turnoff being talked down to when Hilti management visits them. The internal employee survey has been going down the last 2 years and nothing is being done about it. Continues to be a revolving door of employees. Becoming cheap with spending (employees can't buy lunch from time to time but there was money for a silly music video?)

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Hilti North America Response
1y
Thank you for the review. We are deeply sorry to hear that your experience working with us has not met your expectations. We highly encourage you to speak to your HR Business Partner regarding your recent conversation with your senior manager as that speech is not tolerated with our senior management team. We also advise you to report your concerns directly to your manager/Business Partner, or through our anonymous employee hotline, SpeakUp. We are deeply sorry to hear about your experience and we are confident to help you find a solution.

Explore other reviews about Hilti North America

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Co workers, freedom from office, training

Cons

starting pay, nothing else was bad

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Hilti North America Response
1w
Thank you for your five-star review! We're happy that you enjoyed the flexibility and found the benefit in our hands-on training.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss and run your own territory as you see fit. Great products and highly regarded name in the industry.

Cons

Upper-level management is instituting more and more KPIs. This would be fine if Salesforce was more automated for the company, but there is a heavy manual component to input all of your conversations, opportunities, and leads. As an Account Manager you are expected to wear too many hats and it takes a long time to get ramped up to be effective in the job. You are expected to be a subject matter expert on many different product lines, handle logistics, credit issues, stock shortages, and be able to communicate effectively on jobsites all the way up to the C-suite level.

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