A Great Company Truly Dedicated to their Team Members - Senior Catering Sales Manager Hilton Employee Review

5.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Hilton is so great at valuing and recognizing their team members, through monthly Team Member of the Month and Manager of the Quarter Celebrations, to an annual trip for the top Sales People in the company. This company truly believes in providing us with the tools and resources needed to get our job done (company phones, laptops, etc.) A pretty good employee Travel Plan offering highly discounted rooms (including for Friends or Family) Major opportunities to grow and get promoted. Hilton Employees are extremely loyal. Most colleagues have been at the same property for 12+ years. The sales world offers extremely competitive salaries and benefits and clearly attracts the best people in the business. Many people long to get in with this company.

Cons

Not many cons that I can honestly think of. As a current employee, because of the company being a public entity, there is a bit higher pressure to ensure accurate results in regard to financial performance; not really a "con" but something to consider.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you! Keep up the great work!

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The location in Belltown is good, very close to downtown."

Cons

Workplace abuse and lack of empathy in Housekeeping I want to share my account as a former employee to warn future workers and to prompt senior management to take action. The atmosphere in the Housekeeping department is extremely hostile due to a complete lack of empathy and the abusive behavior of two individuals: the department head and a supervisor who has only recently taken on the role. This new supervisor constantly abuses her authority and seems to take pleasure in humiliating and mistreating new hires. She lacks both patience and professionalism, and all of this happens with the backing of the department head, who allows these abuses to continue rather than correcting them.It is a real shame, because there is another supervisor at the hotel who has been in her role much longer and is the exact opposite: a woman with immense empathy who is extremely kind, patient, and respectful toward all the staff—especially the new hires. Unfortunately, the work experience becomes unbearable due to the arrogance of the boss and the new supervisor. I hope hotel management pays attention to this, because they are losing valuable employees by failing to put a stop to the abusive behavior of these two individuals.

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