eCommerce Mgr - ECommerce Manager Hilton Employee Review

You spend at least a quarter of your time just explaining the weekly variances between website revenue vs sites like expedia. Once you find the reason for that variance you are then tasked to come up with a plan, using no budget, to improve the hotel’s performance. Very silo'd. The eCommerce team has zero impact on the actual PPC strategy for hotels' day to day campaigns. If you want to do anything creative, you have to extract additional funds from hotels which is akin to pulling teeth. The role essentially boils down to letting the hotel know what happened last month and answering questions about why something is up or down while in the background you complete large checklists, content and image audits.