Not good for anyone who doesn't fit neatly into Hilton's limited definition of a good employee. - Customer Care Coordinator Hilton Employee Review

2.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Good travel benefits, ability to work at home.

Cons

Limited ability to get time off. Difficult to change schedules. Makes you feel like you've lost control of your own life. Employees who think outside the box--even when it is to the advantage of the company--are discouraged. Tools for further empowerment are repeatedly promised, but they are the proverbial pot at the end of the rainbow.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

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