Group Sales Manager at Hilton – Excellent Benefits, Lingering Post Pandemic Challenges in Bonus Structure and Workload - Group Sales Manager Hilton Employee Review

4.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: consistently improving Benefits, great Health Insurance Options for individuals to choose according to their own needs, good PTO (not great but not terrible, you accrue more PTO the longer you are with the company), 401k with 5% match, Team Member and Friend & family Rates for Hilton Properties Overall, Hilton is one of the best companies I have worked for during my sales career, with the right leaders in place you will be getting excellent training, support for your professional development plus you get to travel the nation to represent your properties while meeting many wonderful people.

Cons

Lingering Post Pandemic Challenges / Excuses to keep payment low and bonus structure changing resulting in frustration, demotivation especially with the added workload through many properties that have been complexed, and you get to sell for two or more hotels with same or even less compensation than you received handling one hotel. decreasing bonus payout due to unattainable goals - owners have become greedy and working many sales teams to the bones

Explore other reviews about Hilton

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The location in Belltown is good, very close to downtown."

Cons

Workplace abuse and lack of empathy in Housekeeping I want to share my account as a former employee to warn future workers and to prompt senior management to take action. The atmosphere in the Housekeeping department is extremely hostile due to a complete lack of empathy and the abusive behavior of two individuals: the department head and a supervisor who has only recently taken on the role. This new supervisor constantly abuses her authority and seems to take pleasure in humiliating and mistreating new hires. She lacks both patience and professionalism, and all of this happens with the backing of the department head, who allows these abuses to continue rather than correcting them.It is a real shame, because there is another supervisor at the hotel who has been in her role much longer and is the exact opposite: a woman with immense empathy who is extremely kind, patient, and respectful toward all the staff—especially the new hires. Unfortunately, the work experience becomes unbearable due to the arrogance of the boss and the new supervisor. I hope hotel management pays attention to this, because they are losing valuable employees by failing to put a stop to the abusive behavior of these two individuals.

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