everyone great but management - Front Desk Agent Hilton Employee Review

3.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

pay decent for work & great people

Cons

has no backbone, even when people threaten your staff. change the rules, but then won't tell the front desk and get mad about it. clear favoritism

Explore other reviews about Hilton

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I work at Ballpark Hilton in St. Louis, MO temporarily during the Summer. The employees are great and fun. I meet fun guests.

Cons

As a career, hourly pay would be too low.

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