Great benefits vs poor income - Server Hilton Employee Review

2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Their health insurance benefits are awesome. Union protection.

Cons

Management has very poor communication. Their new Topgolf swing suite has so far been a bumpy ride with very little business, and the restaurant has been very slow. This is the least amount of money I’ve made in tips at any restaurant. Unfortunately, due to the seniority structure set in stone by the union, as a new server or bartender you will not have any say in the shifts you work, nor can you take time off. Another unfortunate aspect is that because the union does provide protections for employees, it also emboldens bad behavior. There is a overall sense of “every man for himself”, particularly amongst the senior employees. Lastly, the tips you will make will likely be very poor until you have some seniority, and that can take at least six months to a year, depending on the amount of employee turnover during that time.

Explore other reviews about Hilton

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I work at Ballpark Hilton in St. Louis, MO temporarily during the Summer. The employees are great and fun. I meet fun guests.

Cons

As a career, hourly pay would be too low.

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