Very Supportive - Customer Success Manager Hitachi Solutions Employee Review

Great culture... I got to work with a number of people that I have worked with in the past at another Hitachi company and thoroughly enjoyed the teams/practices I supported - great people. The company and leadership walk the talk as it relates the "care and feeding" of their employees around mental health, work life balance, diverse representation with multiple Employee Resource Groups, visibility in communication, etc.

Unfortunately, when I started at Hitachi Solutions in December of 2022 it was right before the massive layoffs in tech companies in the US which continued into 2024. Initially there was some concern I believe about amount of communication related to the "state of the union" so to speak (because everyone was spinning at this point) but the company leadership pivoted quickly to engage with all employees on a monthly basis providing the opportunity for any and all questions from all employees. In the end I was caught up in a recent lay off, which was tough for me as it's never happened to me before, but I get it... it's business/not personal. Maybe a 3rd time at Hitachi will be the charm... ya never know!

Flexible work schedule; remote employment

Lots of layoffs - very unstable job security; poor leadership drove a very stable company almost into the ground