Payed out all bonuses this year - Technician Hoist & Crane Service Group Employee Review

It was a great branch to work for. Amazing team.

No cons to report for this branch.

The pay is good and not very many overnight out of town jobs unless you volunteer.

The inspection/service ticket program they use is probably the worst in the industry. It’s full of bugs and they can’t seem to get it fixed. Inspection reports will go back to management with nothing on it and management is questioning you about doing your job right. Sometimes it can take hours or days for an inspection checklist to load on your end so more than 50% of the time you end up filling out the report long after you’ve left the customer. They are focused heavily on paper mills. They do not give out company credit cards and expect you to purchase parts or supplies you might need in the field and wait to get reimbursed on the following pay period. They try to sell you on bonuses like profit sharing but they’re not great but better than nothing. Benefits aren’t great. Upper management isn’t great. They hire people with zero experience and put them in positions where at least a little bit of experience would be useful.