employer cover photo
employer logo
employer logo

Holland America Line

Engaged Employer

Poor Leadership and Corporate Culture - Human Resources Holland America Line Employee Review

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

In the corporate office, employees are able to take every other Friday off. The corporate office is nice but extremely cold in the winter. There are a lot of great people here who are unappreciated and over worked.

Cons

This company is ran like a start up. Technology is a major challenge with a lot of the manual functions where there should be automation. Because of such manual processes, a huge amount of errors and delays in processing are very common. Fact: It will take you more than month to get a working computer and along with the programs needed to do your job. The Techs in the building are just for Executives. Regular employees will need to call a foreign country to get support. Each issue will require at least 3 tickets. The culture is very archaic and there's no growth mindset.

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

avatar
Holland America Line Response
3mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money Employee Dining Room Free laundry and detergent Close-knit community Awesome management

Cons

Guests can be rude and out-of-touch with reality It's remote, so you MUST have a vehicle to have a great experience

avatar
Holland America Line Response
1d
Thank you for sharing your experience with Holland America Line. We're glad to hear you’ve enjoyed the supportive leadership, strong sense of community, and employee benefits. We also appreciate your feedback of working in a remote location. Thank you for being part of our team and for taking the time to share your insights.
See reviews by: Helpful|Rating|Date|All