Holland America Line reviews

Cross-team/department interaction is a mess of dodging responsibility and political backstabbing. Leadership condones inaction when issues are escalated; employees who don't do their job face no consequences. Lack of clarity on team roles and missions encourages silos, squabbling, and teams/departments working against each other. People gain employment here and sit on their titles, blocking other people's progress to avoid work while drawing a salary doing the absolute minimum. Pay is awful and well below market rate. Leadership will tell you one thing and do another the instant they get out of sight. The culture of dodging responsibility exists quite far up the chain of command. On the other hand, when things go well due to the hard work of lower level employees, leadership is quick to get themselves involved and take credit.

-Not much of a vision or mission to get behind -Very high turnover (60-70%), lots of office drama, blaming and gossip -Outdated and badly run technology. Will take weeks and sometimes months to get your computer working properly when you start. If you have issues with different programs/access, you have to call a call center that isn't very helpful and just hope they can assign your ticket to someone on the onsite team who can help you within a couple days. Upper management gets instant IT assistance though, funny how that works. -Expensive benefits and subpar pay for Seattle area (are we really thinking we're going to retain people when they keep telling us they're getting 20-50% more money in their new jobs?) -Short term mindset and no growth. The priorities always seem to be just surviving to the next month/quarter/year, and never stepping back to consider if the way things are being done are how they should be being done. The phrase "this is just how we've always done things" rules here. -Office is really tough to commute to This is the kind of company that will tell you they're a great employer because of "lots of growth opportunities" (because the turnover is so high, no one wants the opportunities that are available since they're more increases in stress than they are pay or position), "we're in a cool industry" (makes no difference really, industry isn't what makes working in HR good or bad), and "free cruises" (hard to actually get approved, one year waiting period, perk only covers base cruise fare so you have to pay gratuities, taxes, port fees, airfare, extra food, and a fee if you want anything other than an inside cabin). In reality, the corporate office is a pretty disappointing place to work. I was excited when I started, but the technology issues, toxic office environment, teams just blaming each other and not taking responsibility for things, horrible commute, constantly having to train replacements and lack of good opportunities really gets to you.