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Holland America Line

Engaged Employer

There's Good and Bad to Everything - Reservations Agent and Finance Department Holland America Line Employee Review

3.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Job security is fairly good. The company has a history of not laying off people. However, you must meet established requirements and do your work or will be terminated when things get tough. Benefits are decent for the industry. Travel benefits are great.

Cons

Work environment could be improved depending on the department. Reservations positions are rough if you don't like being chained to the desk/phone and have your every move micromanaged. Other departments can be much more flexible, but often depends on the department management. Expect salaries to be low because of the industry. To get anywhere in the company, it's who you know.

Explore other reviews about Holland America Line

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility, friendly team, travel opportunities.

Cons

Limited growth unless you relocate to Seattle or Miami.

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Holland America Line Response
3mo
Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money Employee Dining Room Free laundry and detergent Close-knit community Awesome management

Cons

Guests can be rude and out-of-touch with reality It's remote, so you MUST have a vehicle to have a great experience

avatar
Holland America Line Response
14h
Thank you for sharing your experience with Holland America Line. We're glad to hear you’ve enjoyed the supportive leadership, strong sense of community, and employee benefits. We also appreciate your feedback of working in a remote location. Thank you for being part of our team and for taking the time to share your insights.
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