No leadership, only about growth and sales - Tech Support Engineer Hologic Employee Review

1.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The only good is that the product helps womens

Cons

Upper management does not care about customer satisfaction, no support whatsoever for the frontline staff, all they care about is how to increase sales, they talk a lot about women's health, but they talk "a lot" more about reaching targets, top management don't care about how junior staff feels and all they do is request for reports and tell juniors what to do, no upper management (I mean not even 1) is willing to stand in front of complaining customers, is that what you call a leader? Have you ever seen a "big" company that has more upper management than frontline staff? All task is completed by a handful of people.

Explore other reviews about Hologic

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people Work life balance is good when it's not busy

Cons

Might not be a good fit for those who are ambitious for their careers

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair Pay, some pretty good teammates

Cons

Worked there a while back and overall Hologic was not much on work-life balance in the IT department. It is often expected to work extra hours during key projects/upgrades, but these projects could go on years or multiple long periods during a year. CIO had a punitive management style who reveled, proudly and vocally, in that role. Any communication to anyone outside of the IT department was also strongly micromanaged by the organization's CIO. This level of micromanagement and very vocal punitive management style all served in an attempt to hide much disorganization and level of noncompetence at that very top-level individual. Under the CIO are some decent directors however, but it was always dismaying to see what these direct reports to the CIO had to deal with. I believe after years it became so normalized to them that they stopped realizing what should be normal.

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