CAM - Client Service Representative Hologic Employee Review

2.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

- good pay - work life balance - you make your own schedule everyday.

Cons

- you train yourself and is expected to train doctors/radiologist on your own - depending where you’re located, no one will help you. Everyone is as lost as a new hire - managers are never there for you. When they are, they only make you feel horrible - company IT is always lost. You will never receive anything you want or need.

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Hologic Response
4y
Thank you for sharing your review of your time with us at Hologic. It's great to read that the flexibility of your CAM role offered you a great work-life balance and the ability to manage your own day. Reading the cons, it's disappointing to see how your initial onboarding into Hologic made you feel. Our training and orientation process is designed to equip you with all the tools and knowledge to be successful in your role, I'm sorry to see this was not achieved. I will take these comments fully onboard to prevent future instances of this.

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5.0
Jun 17, 2026
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CEO approval
Business Outlook

Pros

Friendly people Work life balance is good when it's not busy

Cons

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3.0
Jul 7, 2026
Recommend
CEO approval
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Pros

Fair Pay, some pretty good teammates

Cons

Worked there a while back and overall Hologic was not much on work-life balance in the IT department. It is often expected to work extra hours during key projects/upgrades, but these projects could go on years or multiple long periods during a year. CIO had a punitive management style who reveled, proudly and vocally, in that role. Any communication to anyone outside of the IT department was also strongly micromanaged by the organization's CIO. This level of micromanagement and very vocal punitive management style all served in an attempt to hide much disorganization and level of noncompetence at that very top-level individual. Under the CIO are some decent directors however, but it was always dismaying to see what these direct reports to the CIO had to deal with. I believe after years it became so normalized to them that they stopped realizing what should be normal.

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