Looks can be deceiving - Customer Service Representative (CSR) Home Genius Exteriors Employee Review

Team environment Ongoing training Continuous learning activities Critical thinking

I personally don’t like the schedule or no PTO

Making amazing friendships and memories of a lifetime

The company operates in constant chaos. It's very disorganized and leadership communication is unclear. Expectations shift fast and are delivered aggresively. There this constant sense that numbers matter more than anything else, even when the situation in the field does not match the targets. Support is very limited when real issues show up. It was sink or swim at this company but if you mess up you will likely get shamed, and humiliated. Feedback tends to focus on mistakes instead of helping you improve, which makes it hard to build confidence or grow in the role. There were also concerns around illegal sales practices that raised serious doubts about how things were being handled. On top of that, the overall system has a clear problem with how employees are managed and treated. Please avoid this company at all costs