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Home Team Pest Defense

Part of Rollins

Engaged Employer

Not what it's cracked up to be. - Sales Representative Home Team Pest Defense Employee Review

1.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The product (TAEXX) is awesome. You get leads from builders, model home reps, and website. Service is very good, Pricing is in the same ballpark as competitors. Good marketing resources. Car and gas card.

Cons

Micro-management is TERRIBLE!!! They track where you drive each day. If you drive outside of working hours or outside your territory, expect to be written up. You will have to put codes in for every call you make daily. The expectation is 100+/day. They track if your car GPS matches up with the codes you put in. If they don't, you may get written up. You won't have time to knock on doors even though that's the picture that is painted. You instead hand out flyers (100/day) and in the summer, you will be busy all afternoon and evening fielding calls. You have to sell $7,000/month BEFORE you get commission. The max you can make here is about $50K because you are not hitting the $7K threshold for half the year (when bugs are dormant).

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Home Team Pest Defense Response
3mo
Thank you for taking the time to share such a detailed perspective on your experience. It’s clear you had strong impressions of both the product and the resources available, and we appreciate you highlighting the strengths you saw in areas like TAEXX, lead sources, marketing support, and the tools provided to do the job. At the same time, we recognize that you also described several challenges related to expectations, workload, and the overall management approach. Hearing this level of detail helps us better understand how certain processes and practices may be experienced in the field and where the culture may not be aligning with the intent behind our policies or leadership standards. Your feedback is valuable, and we take it seriously. If you have any additional concerns or would like to discuss your experience further, please feel free to reach out to our HR team at chelsea.nealy@pestdefense.com.

Explore other reviews about Home Team Pest Defense

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedules, Support from upper management, Career advancement, Great Benefits, Stocks options at a discount and a great matching 401K

Cons

My only regret / Con is not joining sooner.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, Leadership programs available, open door policy, ongoing training, advancement opportunities,

Cons

applications are bugged, IT is not great, Payroll has issues more than it should,

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