Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 4.1 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 76% of employees would recommend working at Home Team Pest Defense to a friend and 81% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

76% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Pay is good, choice between company vehicle or vehicle allowance if you want to use your own vehicle." ((in 41 reviews)); "Great people to work with" ((in 32 reviews)); "Pays decently and has good benefits" ((in 29 reviews)); "Great work life balance" ((in 19 reviews)); "Training is excellent" ((in 15 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Upper management is childish." ((in 10 reviews)); "No room for advancement" ((in 7 reviews)); "Insurance could be better as the deductibles are high." ((in 4 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

4.1

76% would recommend to a friend

(518 total reviews)

Brady Camp

94% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 4.1 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

5.0

Nov 14, 2025

Great Company

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and an over all an amazing company to work for.

Cons

No major cons. Enjoyed my tenure.

Home Team Pest Defense Response

3mo

It’s great to hear that your experience as a current team member has been so positive. The strong culture, supportive environment, and the leadership you mentioned—especially Kelly and the management team—clearly contribute to a workplace you enjoy being part of. We also appreciate you sharing that there were no major concerns during your time here and that you’ve genuinely enjoyed your role. Your insight as a current team member is truly appreciated.

1.0

Mar 26, 2019

Here's What They're Not Telling You

Tech

Recommend

CEO approval

Business Outlook

Pros

- Co-workers were good people

Cons

- Long hours. You'll work until dark and still have to call customers to apologize for not being able to make it. - Your schedule will change at the drop of the hat. You leave in the morning with a full day of work, and they just keep adding to it throughout the day. - They like to change up the routes at the drop of a hat. This wouldn't be such a big deal, except you're payed commission. You can (and will) suddenly start making 40% less literally overnight. - Not the best 401k/health plans All of the really positive reviews are left by people who have been with the company for several years. Those employees were around before HomeTeam was bought out by Rollins, and they got to keep the incredible commission rates they USED to have. If you start working there today, you'll make half the rate they do, with no possibility of an increase. It's just not the same company anymore.

Home Team Pest Defense Response

6y

Thank you for the feedback; changes have been made in the Austin Branch as a result of feedback - we appreciate your input.

1.0

May 22, 2023

An honest review of HomeTeam from 11 year employee.

General manager

Recommend

CEO approval

Business Outlook

Pros

Good people on the front lines. Used to have a great culture.

Cons

Bad management at the RVP position. Was brought in January of 2022. Self centered, egotistical, petty, myopic thinker, not a good listener, underhanded to employees from front lines and up.

Viewing 1 - 3 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Service Representative

Customer Service Representative

Customer Care Specialist

Inside Sales Rep-(Remote)

Customer Experience Representative