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Home Team Pest Defense

Part of Rollins

Engaged Employer

Male Driven Workplace (Terrible Management) - Builder Customer Service Representative & Office Manager Home Team Pest Defense Employee Review

1.0
Nov 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Pros of working at Home Team: good coffee, corporate treated you like royalty when traveling, and most of my peers were very kind.

Cons

Cons of working at Home Team? Extremely male driven work force. Upper management is NOT honest at all. Management wants to keep every incident “IN BRANCH” without brining any corporate attention to something that could potentially be against company policy, dangerous or illegal. When someone outside of upper management brings issues to the HR department or higher management, excuses are made and a standard statement of “Thank you for the feedback. OR We will look into it” is the received response with minimal to no follow up. Minimal training provided for new employees in general and NO effective training for new OM’s. The company values and mission statement are NOT being followed by the management team and it is appalling that in the last 18 months at least 10 employees have quit. Hopefully things improve for the current and future employees there.

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Home Team Pest Defense Response
5y
Thank you for sharing your experience, even though it doesn’t sound like it’s one we would have liked. We apologize you did not feel like your experience aligned with our mission and values, which we strive to live out each day. If you’d like to speak with someone outside of your location, so we can make sure others don’t have this experience, please don’t hesitate to reach out to cnealy@pestdefense.com or 214-665-8713.

Explore other reviews about Home Team Pest Defense

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedules, Support from upper management, Career advancement, Great Benefits, Stocks options at a discount and a great matching 401K

Cons

My only regret / Con is not joining sooner.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, Leadership programs available, open door policy, ongoing training, advancement opportunities,

Cons

applications are bugged, IT is not great, Payroll has issues more than it should,

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