Pros
The technicians, service managers, and sales manager are great leaders. They make you feel valued.
Cons
The branch manager is a very condensing person and leads with his emotions. He acts like your friend but then will throw you under the bus! He will lie to your face to keep you happy for the moment to get what HE wants. I was promised a raise at 90 days during my interview but he "forgot". When I asked for the raise he told me there is no raise given at 90 days per company standard. That's not what was agreed upon during my hiring process. The office manner did offer me half of my raise. The office staff is very unhappy and walks around nervous when the branch manager has temper tantrums and threatens to fire staff, techs and managers. The branch is very under staffed which caused excessive stress. People just walk out because of the working conditions. Morale is so low.