Solid company no matter where you land on the ladder - Customer Experience Coordinator HomeGoods Employee Review

4.0
Dec 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Plentiful opportunities for promotions and growth and throughout company as a whole. Flexibility with scheduling Above minimum wage Great Management Employee discount through entire TJX stores Ability to work at different locations

Cons

Can be dramatic within the coworkers but is avoidable. Lots of call offs on short notice and if management tends to take advantage of you if they're aware you are flexible and hardworking. When even slightly understaffed you will be asked to do things that can make it almost impossible to complete your own work, even though you will be expected to regardless of circumstances.

Explore other reviews about HomeGoods

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the company respects diversity.

Cons

After working there after a year, the no fault hours doesn't kick in, if your hired date falls after December. Working with lazy employees and bonus are not fairly distributed, depending on which shirt you work on.

1
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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