Horrible mistreatment of staff.... - Anonymous employee HonorHealth Employee Review

The best way to compare HonorHealth is to slavery. You have management that keeps whipping the employees to do better with little resources. They don't care that they are short staff, they only care about numbers and patient survey's. I work in a medical practice and the amount of telephone calls we receive is off the roof! To give an example, our practice has ten providers, each see's about 3,000 patients and there are only 3 girls answering the phone!!!!!! Instead of getting help for the girls, they have management do prank calls to see how fast the girls answer, and how long it takes to schedule appointment, etc.... its not the girls fault!!! How can you expect 3 girls to answer phones for a practice that contains THOUSANDS of patients? It's not good for practice or for patients. Management doesn't seem to care.