Pros
Several years ago it was a great place to work with a true willingness to help America's educators. Almost a decade ago when I first started with the company, it had a wonderful culture - full of teamwork, collaboration and a true feeling of family. On my first day with Horace Mann, I was brought up to the CEO's office so I could meet him personally. Now the current CEO won't even let any other employees use the same bathroom as her, which tells you a lot about her. She leads through fear and intimidation rather than through vision and integrity.
Cons
The CEO and Executive Leadership Team has completely changed in the past 5-6 years and it was definitely NOT for the better. The agents and employees have never been more dissatisfied or fearful of losing their jobs. Hundreds of employees both in the field and Home Office have been let go in the past few years. And many others (like myself) saw the writing on the wall and chose to leave on their own accord. Systems are outdated and so many corners are cut on new systems to save money that even the new systems are difficult to work with. Front line employees, Manager, Directors and Officers who work hard and do a good job are completely overworked and underappreciated. Agent Compensation changes so frequently that the agents can't even keep up with how they are being paid.