Very Poor Home Office and Management Support, Poor Products for clients - Agent Horace Mann Employee Review

When you work very hard to build a client base, it is extremely frustrating when the company constantly creates problems with policies and has poor home office customer service. No matter how hard I worked to provide great service to my clients, the processing part always was a problem. The company is very behind in their methods and it became embarrassing to represent such a poorly run company. The management would not even respond to call or emails about important case issues or client complaints.