Okay… - Property and Casualty Representative Horace Mann Employee Review

CALL CENTER POSITION!!! No time for own tasks, unless done in OT or during lunch. Constantly ‘multi-tasking’ with only time to get one thing done (calls) Mixed and misinformed Micromanaged and forgotten about Consistently reaching out to internal to wait for weeks for a reply while reprimanded for replying one day later (even if you didnt have time) ‘Time watchers’ - individuals who will message you every 3 minutes after a call to ‘make sure’ you don’t need help.