It's ok for the midwest I guess. - Anonymous employee Horizon Hobby Employee Review

3.0
Apr 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on products. Very nice colleagues.

Cons

One size fits all management approach does not work. Many employees do not interact directly with customers and hence need to managed in a way that's appropriate to their role.

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Horizon Hobby Response
11y
Thanks so much for the feedback regarding your experience at Horizon Hobby. We often hear that our people are what make us special--many Horizonites form close friendships and choose to spend time outside of work with their coworkers. The friendly, caring people are part of what makes Horizon a great place to work. At Horizon, our mission is to provide an exceptional customer experience. However, as you noted, not every position within the company has direct customer interaction. We would love to know specifically what you think management could do to better support non-sales staff. Please contact a member of our HR team with your ideas. We would love to hear them so we can continue to evolve and improve for our current and future employees. Glad you enjoyed the employee discount on our fun products. Hope you continue your relationship with Horizon in the future as a life long customer. Thanks for your service and for taking the time to post this review!

Explore other reviews about Horizon Hobby

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Recognition & Rewards: Horizon has a genuinely motivating recognition culture. The points-based reward system is a standout policy I appreciated. It creates a tangible way for hard work to be acknowledged and rewarded, and it fosters a sense of healthy motivation across the team. It's the kind of initiative that shows a company actually values its employees, not just in words but in action. Plus you can use your points on gift cards, swag and restaurants. I got myself a Home Depot gift card. Work Life Balance: Horizon understands that employees have lives outside of work, and that balance was always respected. Never feeling like work was consuming my personal time made me a more focused and productive employee when I was on the clock. Exciting Products: Working with great products made the job genuinely enjoyable. There's a real sense of pride that comes with representing something you believe in, and at Horizon, that was never hard to do. We get to work with badass cars, planes and boats. Employee Product Testing: One of the most unique and appreciated perks was being able to take products home to test. As a dad with boys, this was especially meaningful, it made the products feel personal and gave real-world perspective that made me better at my job. That's a rare thing. Supportive Management: The leadership at Horizon sets the tone for everything. Having management that is approachable, supportive, and genuinely invested in their team makes all the difference in day-to-day work life. It's something you don't take for granted. Thank you Jenn!

Cons

Hard to come up with any cons. Apply today.

2.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, Excellent Perks and rewards, top of the line PTO, great coworkers, a hobby experience like no other.

Cons

Management has no plan, flies by the seat of their pants and then shifts. They do not pay Product Support representatives the average, do not let glassdoor fool you with the average pay. there is no one who makes $21+ an hour, in fact I don't think anyone touches $20 an hour regardless how long they have been with the company. They do surveys but nothing changes or gets done. They do not like remote employees and no longer hire remotely.

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