11y
Thank you for sharing your insights on what it is like to be a Horizonite! We really appreciate your comments and your contributions to Horizon Hobby.
Our people do make this is special place to work. Just the other day, a pizza delivery guy walked through our building with an order, and on the way out commented he had never seen a workplace with so many friendly and smiling people. Many employees refer friends and family to work at Horizon, and many new friendships form among coworkers. Our employees and the company often partner to provide help to others in times of need. We take care of each other, and even the most senior levels of leadership get personally involved. It is a support system unlike any I have ever seen at other companies, and is part of what defines Horizon’s culture.
You are correct in your observation that we do make concerted efforts to improve. We encourage feedback, and while we cannot make every change requested or always do things as fast as we would like, we strive to hit the high expectations we have for ourselves. There are a number of managers who are fairly new to their roles, and we are working on ways to offer them the support they need to succeed. Employee development at all levels is important and needs to be a priority, so yes, even experienced managers can benefit from training and educational opportunities. Our goal is for every manager to be considered a great manager by their team. All feedback is shared with management, so thank you for providing input to incorporate into those conversations.