Excellent Company for Work-Life Balance - User Experience Manager Horizon Hobby Employee Review

5.0
Jan 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I have worked at Horizon Hobby for 9 years. The only reason that I am leaving is to fulfill my hearts desire and become a stay at home mom. Horizon has given me great opportunities to grow and perfect my job functions and to grow as a leader. I am passionate about the work that I do and Horizon has always recognized that. I have been fortunate to work with talented team members that really take initiative to continuously complete projects. I have been able to work with a dedicated IT team that blow me away with their knowledge. However, the greatest benefit to me is their flexibility with work/life balance. It will definitely depend on where you work, but on my team, we were conscious of the fact that people work best when they have a good work-life balance. There were definitely moments of panic inducing late night projects, but the majority of the time, our work was nicely balanced with our family time.

Cons

I believe that Horizon has some of the normal growing pains of a company that grew very quickly. I would love to see more training opportunities. I think that new managers need more leadership training and there should be ongoing training for experienced managers. However, I love that Horizon promotes from within. Bravo. Also, if you are one of those people that think no one should work on Thanksgiving or Black Friday, then this isn't the place for you. We are a retail focused company and THE BIGGEST day of the year for most retailers is Black Friday. Tie your boots tight because the holiday season is the time where everyone needs to buckle down and get the work done.

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Horizon Hobby Response
10y
Congratulations on your opportunity to fulfill your dream! We certainly respect your decision to be a stay-at-home parent. While we are always sad to see such highly satisfied, motivated Horizonites leave, we are pleased you found work-life balance while you were employed at Horizon. Horizon is lucky to have very dedicated, highly effective employees who do a great job of taking care of business when it is mission critical, yet keep their personal lives a priority. In return for their flexibility in meeting the business needs, we try to offer flexibility (as you mentioned, it varies by each department's responsibilities). Everyone wins! Of course, the close relationships between teammates helps make it work, too. Thank you for your feedback about leadership development. That is certainly an area of continuous growth--nobody ever "graduates" and becomes the perfect leader. We hope to put more emphasis on ongoing training opportunities. Comments such as yours reinforce how important it is to make this an area of focus. Enjoy living the dream! If/when you decide to work outside of the home again, we hope to hear from you!

Explore other reviews about Horizon Hobby

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Recognition & Rewards: Horizon has a genuinely motivating recognition culture. The points-based reward system is a standout policy I appreciated. It creates a tangible way for hard work to be acknowledged and rewarded, and it fosters a sense of healthy motivation across the team. It's the kind of initiative that shows a company actually values its employees, not just in words but in action. Plus you can use your points on gift cards, swag and restaurants. I got myself a Home Depot gift card. Work Life Balance: Horizon understands that employees have lives outside of work, and that balance was always respected. Never feeling like work was consuming my personal time made me a more focused and productive employee when I was on the clock. Exciting Products: Working with great products made the job genuinely enjoyable. There's a real sense of pride that comes with representing something you believe in, and at Horizon, that was never hard to do. We get to work with badass cars, planes and boats. Employee Product Testing: One of the most unique and appreciated perks was being able to take products home to test. As a dad with boys, this was especially meaningful, it made the products feel personal and gave real-world perspective that made me better at my job. That's a rare thing. Supportive Management: The leadership at Horizon sets the tone for everything. Having management that is approachable, supportive, and genuinely invested in their team makes all the difference in day-to-day work life. It's something you don't take for granted. Thank you Jenn!

Cons

Hard to come up with any cons. Apply today.

2.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, Excellent Perks and rewards, top of the line PTO, great coworkers, a hobby experience like no other.

Cons

Management has no plan, flies by the seat of their pants and then shifts. They do not pay Product Support representatives the average, do not let glassdoor fool you with the average pay. there is no one who makes $21+ an hour, in fact I don't think anyone touches $20 an hour regardless how long they have been with the company. They do surveys but nothing changes or gets done. They do not like remote employees and no longer hire remotely.

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