How is to work in HousecallPro - Senior Ruby On Rails Engineer Housecall Pro Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Very organized project, good product

Cons

they don't care about people. there are no good metrics to measure the performance of a developer other than the opinion of a manager that doesn't care about story points delivered, just matter what this guy thinks about you. if you are doing something wrong you won't know it from your direct manager, you receive an alert form other people instead. they just care about the delivery no matter what. working for them you are going to be just a number because even when they decided not to work with you anymore your manager won't say you anything, they just remove the access to everything and that's it, you don't even have time to say goodbye. I've been a developer for about 10 years, I have worked for many companies around the world and it's the first time that has had this unbelievable experience.

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Housecall Pro Response
3y
Appreciate the feedback. We've shared this info with the senior managers so we can learn from the feedback and challenge our approach and thinking around people development. We, like you, always strive to be better so even if your feedback is the only one like this, there's signal there to test our approaches and assumptions and make sure we're doing the right thing for our teams.

Explore other reviews about Housecall Pro

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great leadership, great mission, and great business.

Cons

pay can be on the lighter side.

2.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people below executive level that want to do their best work. Full remote work. Working with customers that actually make a difference in the world.

Cons

Hustle culture without the hustle pay. Way below market salary but executives expect top company output. Fear based. Executives pivot every week, if not multiple times a day and it creates immense thrash. CTO is completely disconnected from day to day work, talks in abstract most of the time, and when they do mention something about actual work, it's completely disconnected from the reality of people doing the work. Top talent has been steadily leaving the company. Process is whatever the executives decide that week. The current product is mediocre at best and most attempts from talented people to make it better either are ignored or when agreed upon, the rug gets pulled out from underneath a couple months later when the executives get cold feet. If you want to work at a company and make a difference, this is not the place to do it. Promotions and pay increases are non-existent unless you work 14+ hour days, amplify whatever the current executive flavor of the week is, and put your head down and just execute on someone else's poorly planned ideas. Everyone is pretty miserable currently and most people are only still there because the current job market is not great.

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Housecall Pro Response
1d
We're sorry aspects of your experience haven't reflected what we strive for, particularly around compensation and direction consistency. How pay aligns with expectations and how strategic shifts are communicated are concerns we want to understand better. We'd love to hear more; please reach out to your manager, the People Team, or any senior leader you're comfortable speaking with. -Housecall Pro People Team
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