Please work anywhere els! - Sales Development Representative (SDR) Houzz Employee Review

1.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

The management all the way up “seem” to care

Cons

- Managers playing favorites is an understatement. - The onboarding/ training you receive is absolutely useless, Seriously! - They will hold you back from advancing your sales career internally so they can protect their own quota. - You will be micromanaged more than any team before - 4 meetings a day then they ask why your dials are so low..? - Managers will talk about you behind your back - SDR managers will never have your back - Management leads from the rear - Managers will NEVER pick up the phone and dial to help the TEAM hit goal. - The pay is HORRIBLE and theyget mad if you have a second job to feed your family - * obviously I’m not the only one who thinks this, just read the other reviews. - They pay all new hires to leave the 5star reviews you see

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Houzz Response
2y
Thanks for the feedback, and I’m sorry to read that your time with us was not more positive. We’ve put a great deal of effort and resources into building a strong training program that allows our teams to be successful from the start, so it is disappointing to read that you did not find them helpful. Much of what you have said here is troubling and not in line with the culture at Houzz that I recognize and what I expect from managers for our teams. Please reach out to me to discuss. I would like to learn more about your time with us. Bridget Wilkerson, Senior Director of Sales - New Business (bridget.wilkerson@houzz.com)

Explore other reviews about Houzz

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture within

Cons

Need to up spend on leads

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are super cool and great to work with. Role is remote.

Cons

Fake, cheesy culture and micromanagement with monotonous internal meetings. AE company meetings feel like a time waste with redundant material coverage and group activity work. Managers will message you if you go 10-15 minutes without making a call. It feels like you're working in a demoralizing call center. Tech stack and CRM are disconnected, outdated, and constantly glitch, preventing productivity and conversation tracking. Reporting is also archaic and not customizable. You're working ~9 hour days with below average pay, and will be encouraged to work Saturdays and be a "weekend warrior!” You are expected to make 600+ cold calls weekly and average 2 hours of talk time daily. If you have PTO planned, managers will ask that you raise your call and talk time volume to compensate for your time off. The calls you're making are from a list of old leads that are either no longer in business, have a terrible past experience with Houzz (please do your research on Houzz - they have ripped off many businesses and provide subpar customer service), rarely show up for your meetings, or have zero budget and "owe money to the IRS." Outreach doesn't feel strategic. From those leads, you're expected to hold ~3 demos daily. This is not a sustainable place for a career, and frankly a waste of your time.

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