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Hudson Valley Credit Union

Engaged Employer

Good Pay - Customer Service Representative Hudson Valley Credit Union Employee Review

3.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The company offers a lot of benefits to its CSRs

Cons

High call volume, high goals, new tasks being added

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Hudson Valley Credit Union Response
11mo
Thank you for taking the time to write a review. We're happy to hear you enjoy our benefits! Feedback is important to us and we are committed to making meaningful improvements within the Contact Center as we grow.

Explore other reviews about Hudson Valley Credit Union

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and pay

Cons

Short staffed in a growing region. No marketing

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Hudson Valley Credit Union Response
1d
Thank you for taking the time to add a review! We've aimed to increase both marketing and staffing levels in our new markets.
4.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company with good benefits and the work can be really fun. It's also a very diverse credit union with good values, which is great!

Cons

People's experience at the credit union varies widely depending on the branch and management. You are also observed by management a ton.

avatar
Hudson Valley Credit Union Response
1d
Thank you for sharing your experience! We're glad to hear that you've enjoyed your time with HVCU.
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