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Hudson Valley Credit Union

Engaged Employer

Hudson Valley Credit Union reviews

4.0

79% would recommend to a friend

(189 total reviews)

Jonathan W. Roberts

100% approve of CEO

78% positive business outlook

Hudson Valley Credit Union has an employee rating of 4.0 out of 5 stars, based on 189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hudson Valley Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

189 reviews
1.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

When you get to go home.

Cons

Before you read this, please note, I am not a bitter ex-employee, I left on my terms. Sometimes things have to be said to prove a point. The seriousness of the toxicity of this place is crippling to your daily health. Senior management is dreadful, and positivity starts at the top and trickles down. If the CEO will yell and curse at you and give you no respect, what do you think the rest of the SVP's will do? The board is blind to how the daily business is run and how the employees are treated. And yet, the seniors get the bonuses while we scrounge for the scraps. God forbid you ever make a mistake! Your yearly evaluation will be sure to prove that all the good that you have done for the company, does not amount up to the one error that you made all year. They love to make you feel worthless and to place blame on everyone but themselves. Don't come 1 minute late because as a manager I will point you into oblivion and make sure you feel like crap even before your day starts. Really, who came up with such an obnoxious rule (rhetorical HR). What is it, our new core value? Have a great idea? No, you don't! Just sit in the corner, hit goals, and make more money. Can I please replace one employee for my group? "No, you don't need them even though you lost 3 people already, we work lean and hard. If you can't cope with it, there's the door". - Senior Manager on a good day It's time for the employee survey! Let's fill it out again and see what doesn't change in the company. Anonymous you say, not sure about that. The company culture is not there if you have to tell us that we are having fun when we surely are not. Sure some people care, but they are not the people that can make the change.

2.0
Aug 27, 2019
Recommend
CEO approval
Business Outlook

Pros

HVFCU provides PT and FT employment. The training is good and you get paid while in training. Once you are in a branch you can always transfer if you don't like the managers staff or have other problems...You can also transfer to other departments after you have some teller experience and a job opens up in other depts. Of course, you have Bankers Hours...meaning you get a lot of federal holidays off....

Cons

Management will lie to you...They will also harass you out of the job. Instead of firing you they will harass you so you want to quit. I saw them do this to two older PT workers. We were all hired in 2015 before they changed their computer program. HVFCU needed more tellers due to the change....They favored older experienced workers like my self. I started in a branch with the two other older workers. Management wants " yes men and women"...they want you to cheer all management decisions even if they are unfair or don't make sense...I and the two older workers, who have worked for many other companies recognized the failings at HVFCU. They say that you can talk openly but once you report anything to HR...you are marked and they harass you out....I saw the tactics used by them to the two older workers who came in with me....One quit and the other demanded a transfer out of our branch...she thought it would be better elsewhere...it was not..The average length of time at HVFCU as a teller is one year. After that it is hard to take all the BS ....SO many tellers leave that there was an inquiry to the President and CEO of HVFCU...She did an "investigation" and they said that all the tellers left to go further on in their careers....What a crock!!!!....They want young and dumb in experienced people to work there who don't know any better. They REQUIRE you to make your monthly Sales quota or else forget a raise and other benefits to which you are entitled too...but no quota....no benefits...I saw them keep two women at work. One had terrible migraines and actually was crying from the pain. They said..." well you can punch out and go home...but becasue you did not make quota....you may not get paid"...The other woman was pregnant and was nauseous.........After working there 3 years, I could not stand the harassment any more so I quit...If you are in experienced and want a starter job this may be for you but as a career?......How much can you take?...I think banking in general is all like this. I had a friend at Chase and he said it was the same pressure...make quota or else. You can Google on the mis behaving going on at Wells Fargo.....

2.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great PTO, good benefits, 401k, ect. Branch level management is incredibly helpful and great to work with.

Cons

Senior management (anyone above branch manager level) is totally disconnected from front-line level employees. They are constantly changing policy/sales model but never set foot in a branch. Wages are way below what would be expected for the workload. This is almost 90% sales, and you are expected to push a product in every single transaction. Reviews/wage increases are based on team performance, so even if you exceed all personal goals, you are punished because your coworkers didn't work as hard as you. When it snows, you are still expected to show up to work, on time, only to be sent home to drive through the worst parts of the storm. All the while senior management is working from home because they have a remote connection to our systems. Essentially it is incredibly difficult to feel valued as an employee here, and you feel at all times that you are 100% replaceable. Personally have worked for the company for well over 2 years full time and have never once met (or even seen) the CEO in person.

Viewing 1 - 3 of 189 Reviews

Glassdoor has 196 Hudson Valley Credit Union reviews submitted anonymously by Hudson Valley Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Hudson Valley Credit Union is right for you.