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Hughes Network Systems

Part of EchoStar

Engaged Employer

Badge In/Out Retail Mentality, No WFH, CEO is all that matters - Customer Service Manager Hughes Network Systems Employee Review

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

You get paid enough to survive

Cons

No WFH, No Hybrid, Zero Tolerance, Microscopic monitoring of your badge in, soon badge out, treating you like a retail worker. Health plan is expensive, building is aging and dirty, very few people have access to sunlight. No one consults employees on decisions like WFH or hybrid. Just slowly took away all our benefits and perks until we became raw and forced to sit in the muggy office all day. No one smiles in the hallway. There is a reason Echostar/Hughes doesn't respond to these reviews. They don't care and the CEO calls the shots no matter what. They put together these cheap "free snack" (aka 1 granola bar per person), ice cream socials, etc as though we're school kids. CEO Roundtable is useless too; he just puts down everyone knowing they can't talk back.

Explore other reviews about Hughes Network Systems

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and facilities with an on campus cafeteria and gym

Cons

They did not have a clear role for me when I first started

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Hughes Network Systems Response
6d
We are thrilled to hear that you enjoyed our on-campus amenities and had a positive experience with our team members. Building a welcoming community and providing convenient facilities like the cafeteria and gym are priorities we care deeply about. We also appreciate your candid feedback regarding your onboarding experience. Setting our team members up for success from day one is essential, and we are continually refining our processes to ensure role clarity right from the start. Your insights are highly valued as we strive to create the best possible environment for everyone.
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworker’s relationships. Being employed

Cons

After working at Hughes for nearly 10 years, I have witnessed firsthand the transformation of what was once a great place to work into an organization where employee morale and satisfaction have steadily declined following the merger with the parent company, EchoStar. Over the years, employee benefits have been reduced, and opportunities for career advancement increasingly appear to depend more on personal connections than on talent, performance, or hard work. Seeing individuals with limited experience or knowledge promoted into leadership positions while highly capable employees who consistently deliver results are overlooked is both discouraging and demoralizing. The implementation of strict badge-in and badge-out policies for salaried employees has further impacted morale. Requiring employees to account for every minute spent outside the building creates an environment of mistrust rather than professionalism. Employees should not have to choose between stepping outside for a few minutes of fresh air and staying late to make up that time—especially when doing so could mean being late to pick up their children or meet other personal responsibilities. In recent months, I have watched many talented colleagues leave the company, while many of those who remain are actively seeking opportunities elsewhere. Unfortunately, with the recent leadership changes, I believe these issues are likely to continue or get worse. Hughes has become a workplace where many employees feel they are simply enduring the environment until they can find a better opportunity.

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