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      Humana

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      Humana reviews

      Customer Service - Customer Service Representative Humana Employee Review

      1.0
      Aug 30, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, it really gets you ready with the tools it teaches you about medical insurance.

      Cons

      Horrible hours Random overtime Customers are rude horrible pay hard to get overtime

      Explore other reviews about Humana

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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