High standards - Call Center Representative Humana Employee Review

5.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great compensation and fair treatment.of all employees. They stress diversity and wellness of employees.

Cons

High expectations of employees. Not sure this is a con, though...not an employer who lets employees slide by . All employees are expected to be on their game at all times.

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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