Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Humana

Engaged Employer

Humana Call Center Representative reviews

4.5

87% would recommend to a friend

(14 total reviews)
avatar

Jim Rechtin

99% approve of CEO

6% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.8

Culture & values

4.3

Diversity & inclusion

3.4

Work/Life balance

2.9

Senior management

2.5

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
2.0
Jul 9, 2025

Run

Call center representative
Recommend
CEO approval
Business Outlook

Pros

Paid time off and vacation time

Cons

Micromanagement, lying management, disgruntled employees,

4.0
Mar 11, 2025

Good Benefits

Call center representative
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits which includes a hr paid break a week that call a wellness break Dental, Vision and health insurance services through Humana and BCBS

Cons

They do not hold every one accountable and they have surveys for the members to take after most calls and if the COMPANY gets a bad rating they blame the agents as if we have control over and of the process of the company

Viewing 1 - 3 of 14 Reviews
Related searches: Humana Call Center Representative jobs | Humana Call Center Representative salaries | Humana benefits | Humana interviews | Humana conversations
Humana reviewsHumana Call Center Representative reviews

Glassdoor has 8,270 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.