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      Humana

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      Humana reviews

      Dishonest Company! Do not work for them!! - Inbound Contact Representative I Humana Employee Review

      1.0
      Nov 4, 2021
      Inbound contact representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros really. You're working from home, which is saving them money. You have no freedom.

      Cons

      There are many cons with this company, who misrepresent themselves. When they hire you, they make a lot of empty promises. Paint a very different picture. Management is bad, people who are in this position because of their 'friends'. Hard work does not pay off here. You're always on Mandatory Overtime, and not allowed to take time off. They make you work to the bone. When leaving, they did not want to pay out the 118 hours PTO they owe me! DO NOT WORK FOR THIS COMPANY!

      Explore other reviews about Humana

      5.0
      Jan 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transforming to meet the needs of the members and the market.

      Cons

      Transformation can be uncomfortable, but it supports innovation.

      1.0
      Jun 22, 2026
      Utilization review nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, that’s about it.

      Cons

      Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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