Good at first, nowhere to grow, poor leadership - Technical Support HydraFacial Employee Review

2.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Instead of paying us more, they give a lot of free food around the year. Coworkers are generally nice. Electric car chargers out front for free, if you sign up.

Cons

Pay increases for regular/hourly/bottom rung employees grows slowly, only merit increases and not actual raises. Don't expect any promotions or any career/skill advancement. Only the people who were already in leadership/management positions see promotions. Sales and Customers make unreasonable demands on customer service. I've never seen the CEO or most of the C-suite in person. Inconsistent Work From Home days between the departments. Program for free employee facials was ended, now hardly anyone understands the treatments and products. The amount of PTO is terrible, and there is no designated Sick Time separate from that.

Explore other reviews about HydraFacial

5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work with new accounts to ensure the success and growth of their business

Cons

You have to work with so many people to schedule trainings and accommodate accordingly

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leader in the brand category. Hard working creative people.

Cons

In three years 3 CEO and 4 CMO. Always pivoting to suit the new CEO initiatives.

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