Top heavy on a flimsy foundation - Anonymous employee ICON Employee Review

1.0
Nov 5, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and maternity leave are competitive

Cons

The company's unspoken mantra is to over promise and under deliver. Schedule is volatile, having gone through several drastic changes in the last few months alone. Print techs expected to work 15 hour shifts while having multiple roles converged onto smaller and smaller teams leading to safety concerns and burnout. When weather or safety lead to shifts being cancelled, management called a meeting to tell print techs to take a second job driving for Uber to make ends meet. Promotions are rarely promised or offered, and when they are "something comes up" leading to the promotions being put on permanent hold or removed altogether. The culture is cult-like with more and more being asked of it's employees "for the mission" with no regards to the health or work/life balance of those being asked. The leadership is as inexperienced as it is confident, with several of the senior managers and even directors toting Icon as their first employer. PTO is pitched as unlimited but is fenced out for months at a time without exception or explanation.

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ICON Response
2y
We acknowledge and appreciate the feedback you have provided. Your input has been escalated to the leadership team for their consideration and action.

Explore other reviews about ICON

5.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

ICON gives exciting opportunities to work with cutting edge technology, kind people, and exciting partners. Every day at ICON looks different and things are constantly new and different. It allows an eager employee to build a variety of skills and tools that they can use for their entire career.

Cons

Things at ICON are constantly changing. The ICON you may have worked at last year might not be the ICON you work at today. This can be really hard if you're not adaptable. It's also demanding and very "surge-y". It can be hard to predict when the big surges happen, but it's important to have a personal life that allows for periods of extreme commitment to your career (I am talking week-long+ sprints of working and sleeping only). This can be really difficult, if you aren't prepared for it. Another key challenge is that ICON is a true start up. Nothing is guaranteed. If you're looking for a stable and reliable workplace for longterm consistent comfort, look elsewhere. But fortune also tends to favor the bold.

5
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good insurance provided and access started day one. Initial company culture seems positive on the surface

Cons

‘Lean’ company mantra leads to burnout and inefficiency. Culture creates expectation that work is life

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