ICON reviews

2.4

25% would recommend to a friend

(66 total reviews)

Jason Ballard

36% approve of CEO

17% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

66 reviews
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good insurance provided and access started day one. Initial company culture seems positive on the surface

Cons

‘Lean’ company mantra leads to burnout and inefficiency. Culture creates expectation that work is life

1.0
Apr 10, 2026

House of Cards.

Recommend
CEO approval
Business Outlook

Pros

Benefits, salary and the people at the beginning, which slowly eroded as they threw away cash like I’ve never seen before. Truly made me sick how investor money was wasted on trips, parties and ego.

Cons

It’s a House of cards. Lying about cost and numbers to make it fit the narrative. Un honest and incompetent leadership. Unrealistic expectations, careless decision making. Anyone with any sense is forced out or laid off. Bunch of yes men to the white hat in the ivory tower. Cult like. Most execs and upper management are his friends that have no business being in their positions. Fake it to you make it our run out of money. Not the first company the white hat has ruined and probably won’t be the last.

3.0
Nov 29, 2025

It's a Startup!

Recommend
CEO approval
Business Outlook

Pros

This company is a startup. A rather big startup, but still got the startup vibe. CEO is evangelical, an excellent salesman. Has brought in a ton of investment. He trends quite visionary, especially in the aesthetic domain. It is a good place to get your feet wet. We embrace big technical challenges. Per true startup style, an enterprising person willing to put in extra work can rise in the organization. Hard work and long hours are appreciated. And sometimes mandated, though the official 6 days/week requirement didn't work out so well... Come join us. The hiring process is a bit opaque and confused. We go through HR folks pretty regularly. Call back, use your inside contacts. Good luck, and see you soon!

Cons

Velocity is our motto. Chaos is our middle name. We embrace it. We reorganize. We change our toolchain. We layoff and fire, then we hire. We ride! Design-oriented CEO is less competent in the engineering/technical domain. Our robots are serious engineering/technical stuff. Company culture is a personality cult, revolving around the CEO. He wears a white cowboy hat. Always. The small "executive" huddle who surrounds the CEO worships the white hat. Only the CEO wears a white hat. No one else would dare.

Viewing 1 - 3 of 66 Reviews

Glassdoor has 75 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.