Great pay and benefits, but at what cost - Quality Control Technician ICON Employee Review

2.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is fair and employees get free meals. It’s not a bad company, but I wouldn’t make it my forever home.

Cons

The work environment is toxic and the priority is productivity over all else no matter the cost. The need to chase unattainable deadlines lead to overworked employees who feel unappreciated and unfulfilled. The company’s way of showing appreciation is by passing out stickers and free beer. We’re told we can’t afford administrative pay for days we can’t work due to safety and weather, yet we’re watching as they are continuing to create six figure salary positions. The top three supervisors for print/construction operations do not care about the staff or the company. They’re only there to protect their salaries. When criticizing the VP of construction operations’ openly rather than taking in criticism, he threatened to figure out how to eliminate the use of Slack. When we voiced concerns about not making our minimum hours in the rainy weeks or winter months we were told to find a second job. He insists on bringing criticism to him directly as an intimidating tactic. Those above him show up randomly and it’s clear they have no idea what’s actually happening at any given moment. There’s a strange obsession with E.Musk … If Icon were a human they would have sever ADHD and a mood disorder.

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ICON Response
2y
We acknowledge and appreciate the feedback you have provided. Your input has been escalated to the leadership team for their consideration and action.

Explore other reviews about ICON

5.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

ICON gives exciting opportunities to work with cutting edge technology, kind people, and exciting partners. Every day at ICON looks different and things are constantly new and different. It allows an eager employee to build a variety of skills and tools that they can use for their entire career.

Cons

Things at ICON are constantly changing. The ICON you may have worked at last year might not be the ICON you work at today. This can be really hard if you're not adaptable. It's also demanding and very "surge-y". It can be hard to predict when the big surges happen, but it's important to have a personal life that allows for periods of extreme commitment to your career (I am talking week-long+ sprints of working and sleeping only). This can be really difficult, if you aren't prepared for it. Another key challenge is that ICON is a true start up. Nothing is guaranteed. If you're looking for a stable and reliable workplace for longterm consistent comfort, look elsewhere. But fortune also tends to favor the bold.

5
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good insurance provided and access started day one. Initial company culture seems positive on the surface

Cons

‘Lean’ company mantra leads to burnout and inefficiency. Culture creates expectation that work is life

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