Good Place to work - Customer Service Representative (CSR) IDEXX Laboratories Employee Review

5.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of support and training, Physical and Mental health initiatives. Great team. Discounts for pet lab work.

Cons

Some days very busy but nature of Customer service.

Explore other reviews about IDEXX Laboratories

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Animal/Pet loving company with great people.

Cons

Some of the business logic is very lab or biology oriented so some background with that would help.

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

New stuff to work on On paper opportunities to grow

Cons

Management is wildly out of touch No one in the company can explain how promotions work

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