It's a job - Customer Service Representative IEWC Employee Review

3.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

-Clean office -Casual dress code (sneakers, hoodies, jeans are appropriate) -Free parking -ESOP -Bi-monthly events put on by the employee engagement committee -Employee owned

Cons

-Mundane work and demanding customers -Training is inconsistent and lacking in documentation process -Work load is not consistent -You are only allowed to work remotely on Fridays -High/unrealistic expectation for accuracy and low returns -Corporate culture and lack of empathy in leadership -High stress -There is little room for growth or promotions within my department -New hires have the opportunity to met with the CEO and do an "ask me anything" type session. The CEO does not live in the same reality as the employees of this company. -Little to no diversity, especially diversity in thought

Explore other reviews about IEWC

5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Climate controlled, Great benefits and retirement options, yearly bonus, fairly clean environment

Cons

Some growing pains in procedures.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Not one thing is good here.

Cons

Everything you can possibly list.

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